Policies

Payment

You can checkout securely with your credit card using either Stripe or PayPal. If you have a PayPal account you can also login and use your PayPal balance.

Refunds & Returns

Digital Items: Due to the nature of digital and downloadable products, refunds (either partial or full), cancellations or exchanges are not available on any of the digital products in this store, under any circumstances. Please consider carefully before purchasing.

Physical Items: Say! Little Hen is proud of the fact that our parcels are hand packed with diligence and care, and that only the best quality items are available in store. Each item in your parcel has been personally inspected before packaged to ensure it meets this high-quality standard.

If you do believe your good(s) to be faulty upon receipt, please contact us within 24 hours via email and we will endeavour to respond within 1 business day to get your problem sorted.

If for some reason you do believe your good(s) to be faulty or damaged upon receipt, please contact us within 24 hours via email and we will endeavour to respond within 1 business day to get your problem sorted. You will be asked to provide a photograph of the item(s) in question so to speed the process up it is recommended that you include one in your first email.

Refunds, returns or exchanges will not be given for the change of mind. In the case of wearable items, please measure carefully before purchasing and contact me if you need any assistance with sizing before purchase please don't hesitate to get in touch! 

Say! Little Hen cannot be held responsible for items lost during transit, however, if your parcel does go missing do contact us as we can usually resolve it with Australia Post.